Deputy Manager

Are you passionate about person-centred care and ready to lead in a dynamic, regulated adult social care service? We are seeking a Deputy Manager to join our Shared Lives Team, a service that offers adults aged 18+ the opportunity to live with approved carers in their homes. Shared Lives provides long-term placements and respite breaks, helping citizens build independence, confidence, and community connections - it can be an amazing alternative to Supported Living or Residential Care. The Shared Lives Service is on an exciting transformation journey, and you will be part of a strong team who by working collaboratively with social care workers, wider partners and communities will continue to build and shape the Shared Lives offer. We are looking for a dynamic, person-centred, compassionate person who has the zest and energy to inspire those around them, who are authentic and have a sense of purpose, driving positive change. This is a leadership role which will involve supporting and managing the existing Shared Lives team., As Deputy Manager, you will:

• Provide leadership and supervision to the Shared Lives team.
• Deputise for the Service Manager, managing performance, allocating work, and overseeing service delivery.
• Lead on carer recruitment, assessment, training, and development.
• Manage a small caseload and contribute to placement planning and quality assurance.
• Respond to complaints, safeguarding concerns, and service needs flexibly including occasional early mornings, evenings, and weekends.
• Liaise with external agencies including CQC and represent the service at local and national forums.
  
  We're looking for someone who:
• Has experience working with adults with support needs in care or community settings.
• Holds a Level 4 qualification in Care or Management (e.g. NVQ4, DipSW, RGN, OT).
• Understands CQC regulations and safeguarding practices.
• Is a confident communicator, motivator, and team player.
• Has strong organisational, IT, and report-writing skills.
• Can demonstrate resilience, adaptability, and a proactive approach to service development.
  
  Shared Lives is undergoing an exciting transformation. You'll be part of a growing team shaping the future of the service, with opportunities to influence strategy, innovate, and make a real difference in citizens' lives.
Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact the Resourcing Team A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.