Deputy Laboratory Manager / Quality Manager

As an integral member of the Microbiology Services Laboratory management team, and together with the Deputy Laboratory Manager/Business continuity manager, you will be overseeing the day-to-day work of the laboratory staff and see to it that the highest scientific, technical and operational standards are being maintained. With overarching responsibility for the Quality Management System (QMS), you will establish and maintain the relevant processes so that we remain in line with the standards sets by regulatory and accrediting agencies such as MHRA, HTA and UKAS. As the main point of contact for internal and external audits and inspections, you will handle associated auditing activities, including ensuring quality documentation is up to date. Inevitably quality incidents do occasionally happen, so you will ensure these are investigated and work in partnership with other stakeholders to resolve issues that may impact on other departments. Supporting the Laboratory Manager in their work, you will embrace the chance to step up when they are unavailable, thereby ensuring we are delivering a consistently exceptional microbiology service to both internal and external stakeholders. From assessing new techniques and processes, through to developing the skills of the laboratory staff, this is a highly varied role that will present you with new challenges and opportunities every single day.,

• Lead, organise and supervise the work of scientific and technical staff to ensure high-quality laboratory services and excellent standards of practice.
• Provide day-to-day leadership and management of the laboratory team, supporting effective and efficient operations.
• Take responsibility for the laboratory's Quality Management System, ensuring compliance with regulatory and accreditation requirements, including MHRA, HTA and UKAS.
• Plan and coordinate audit and accreditation activities, acting as a key contact during inspections and visits.
• Lead the management of quality documentation, quality assurance activities, audits and continuous improvement initiatives.
• Investigate quality incidents, undertake root cause analysis and implement corrective actions to improve performance and reduce risk.
• Analyse, interpret and report laboratory results, ensuring outputs are accurate, reliable and clinically relevant.
• Support the development and implementation of new processes, technologies and Lean improvement initiatives.
• Develop, coach and support staff through training, performance reviews and recruitment activities.
• Deputise for the Laboratory Manager and contribute to strategic planning, service development and operational performance.
  
  It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse