Deputy Head of IT Support

Deputy Head of IT Support

Location: Walthamstow, Greater London

Salary range: £47,923 - £52,187

Type: Permanent

Institution: Waltham Forest College

Job Title: Deputy Head of IT

Location: Northeast London

Hours: 36

Salary range: £47,923 - £52,187

Waltham Forest College has been rated 'Outstanding' by Ofsted following its most recent inspection and has distinguished itself as one of only a small number of General Further Education Colleges across the country to achieve the prestigious 'Outstanding' rating.

Waltham Forest College has been named one of The Sunday Times Best Places to Work 2025, a testament to its exceptional employee experience and organisational culture. Survey results revealed staff engagement and confidence in leadership to be significantly above the national average, underlining the College's focus on wellbeing, inclusivity, and professional growth.

Ranked in the top 5% of GFE colleges nationally for student achievement, Waltham Forest College continues to be an aspirational destination for learners. With state-of-the-art industry-standard facilities, a dedicated and expert teaching team, and a strong network of employer partnerships, the College ensures students are future-ready and equipped for success.

This is a great opportunity for an enthusiastic, motivated IT professional to join our IT services team. The role of Deputy Head of IT is to provide capacity, expertise and operational leadership to our very busy IT services team. You will be responsible for providing a proactive and customer-focused support to students and staff.

To succeed in this role you will have:

• Very good IT infrastructure knowledge and experience with specialism in cyber security and M365 security compliance and identity management.
• Knowledge and experience of Cyber Essentials certification and technical controls implementation.
• Experience of day to day operational line management of an IT team.
• Knowledge and experience of Intune MDM deployment with conditional access and application protection policy.
• Knowledge and experience of working in a team with a "can do attitude"

There will be opportunities to expand your knowledge by supporting the IT Services team with various latest technologies, including Office 365, VMware, Microsoft, Desktop application and cloud computing.

What's in it for you?

We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including a career average pension scheme, employee assistance programme, enhanced sick pay, NUS Employee discount, Vodafone Advantage, free onsite parking, cycle to work scheme, Sodexo benefits scheme and Benenden Health care scheme.

Equality, diversity and inclusion

We are committed to creating and promoting a diverse and inclusive workforce that better reflects the wider community we support.

Safeguarding

We are committed to safeguarding and promoting the welfare and safety of our students and expect everybody working for the College to share this commitment. We actively seek DBS clearance checks for applications of employment as part of our safeguarding procedures. In line with KCSIE 2026 and Safer Recruitment principles the college reserves the right to conduct online searches of shortlisted candidate.

Closing Date: 18 October 2026

Interview Date: 26 October 2026

Please apply as soon as possible as applications will be considered upon receipt; we reserve the right to interview before the closing date.

#s1-Gen

This is a great opportunity for an enthusiastic, motivated IT professional to join our IT services team. The role of Deputy Head of IT is to provide capacity, expertise and operational leadership to our very busy IT services team. You will be responsible for providing a proactive and customer-focused support to students and staff. To succeed in this role you will have:

• very good IT infrastructure knowledge and experience with specialism in cyber security and M365 security compliance and identity management.
• knowledge and experience of Cyber Essentials certification and technical controls implementation
• experience of day to day operational line management of an IT team.
• knowledge and experience of Intune MDM deployment with conditional access and application protection policy.
• knowledge and experience of working in a team with a "can do attitude"
There will be opportunities to expand your knowledge by supporting the IT Services team with various latest technologies, including Office 365, VMware, Microsoft, Desktop application and cloud computing.

Waltham Forest College has been rated 'Outstanding' by Ofsted following its most recent inspection and has distinguished itself as one of only a small number of General Further Education Colleges across the country to achieve the prestigious 'Outstanding' rating. Waltham Forest College has been named one of The Sunday Times Best Places to Work 2025, a testament to its exceptional employee experience and organisational culture. Survey results revealed staff engagement and confidence in leadership to be significantly above the national average, underlining the College's focus on wellbeing, inclusivity, and professional growth. Ranked in the top 5% of GFE colleges nationally for student achievement, Waltham Forest College continues to be an aspirational destination for learners. With state-of-the-art industry-standard facilities, a dedicated and expert teaching team, and a strong network of employer partnerships, the College ensures students are future-ready and equipped for success.

We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including a career average pension scheme, employee assistance programme, enhanced sick pay, NUS Employee discount, Vodafone Advantage, free onsite parking, cycle to work scheme, Sodexo benefits scheme and Benenden Health care scheme.