Deputy Head of Commercial - Overseas Visitors and Private Patient Services

The Deputy Head of Commercial - Overseas Visitors and Private Patient Services will be responsible for delivering the Trust's strategy for overseas visitor services, together with agreed elements of the private patient strategy, as directed by the Head of Service. The post holder will provide expert leadership on complex overseas visitor cases, statutory charging requirements, income recovery and service improvement. They will write and lead on managing the Overseas Visitors Policy and any updates required. They will be highly skilled in negotiation and will demonstrate professional credibility and influence with a wide range of stakeholders across the divisions.,

• Responsible primarily for Overseas Visitor (OSV) service delivery, statutory compliance, income recovery and service development, with supporting responsibility for defined Private Patient (PP) services
• Manages operational staff across the OSV service and relevant PP functions, including recruitment, performance and development
• Negotiates and establishes productive relationships with all divisions to strengthen compliant overseas visitor processes, improve income recovery and support private patient service development
• Responsible for budget and physical resources, The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
  
  Clinical background or significant NHS operational experience
• Experience and Understanding of the NHS England Overseas Guidance
• Direct NHS Experience of more than 10 years duration
Desirable criteria
• Evidence of experience in change management within an operational NHS setting
• More than 10 years experience of managing a team working in a complex environment
  
  Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence., Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel., Sexual Safety Charter: In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.