Deputy General Manager - The Running Horse

As Deputy General Manager, you'll work alongside the General Manager to lead the team and run the day-to-day operation of the pub. You'll be responsible for:

• Inspiring and leading a motivated front-of-house team
• Ensuring exceptional guest experiences, every time
• Supporting in all areas: People, Sales, Operations, and Profit
• Driving standards through training, coaching, and development
• Overseeing budgets, stock control, and labour forecasting
• Maintaining compliance across health & safety and audits
  
  You'll be a passionate leader with a hospitality heart and business head:
• Proven experience in a similar management role
• Hospitality background, ideally with premium pubs or restaurants
• Strong leadership and team development skills
• Commercially savvy - able to analyse and act on business performance
• Hands-on, calm under pressure, and obsessed with great guest service
• Right to work in the UK is essential
  
  Upham Inns is a premium pub company with a difference. We own a collection of beautifully individual pubs across Southern England, many with boutique bedrooms. We serve fresh, seasonal food in warm, welcoming settings - and we've recently launched Harper's Steakhouse, our exciting new premium steakhouse concept., At the heart of our business is a strong family culture, so when you join us, you're not simply becoming part of a team-you're becoming part of our family.
We place great importance on nurturing and developing our people, and as our business continues to grow, so too do the opportunities for your career. We take a personal approach with each and every member of our team, taking the time to understand your goals and helping you to flourish along the way.


• Up to £33,000 per year + Tronc (up to £5,000)
• Flexible shift patterns that work around your life
• 33% off food for you and up to 6 guests when off duty
• 33% off our boutique hotel rooms, plus 20% Friends & Family discount
• Development programme with a clear path to General Manager
• Birthday gift & long service awards
• Refer-a-friend & Chef referral bonuses up to £1,000
• Access to The Lifestyle Card - over 5,000 discounts on local & national brands, What's in it for you?
• Flexible shift patterns
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation & 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card - which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a 100% free benefit for our Upham Inn team members.
• Service Awards
• A Birthday Gift
• Refer a friend and Chef recruitment incentives of up to £1000
We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper's Steakhouse, a new premium American Steakhouse brand that we started rolling out in 2023. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us. You need to sign in or create an account to save a job.