Deputy General Manager

Deputy General Manager required to lead hospitality operations! Earn up to £40K Join a high-profile hospitality operation based in Chertsey, where you'll play a key leadership role overseeing service delivery, operational performance, and team culture within a fast-paced environment serving senior executives and high-level stakeholders. This is an excellent opportunity for an operationally focused hospitality leader looking to step into a visible and influential Deputy General Manager position. What you'll be doing as a Deputy General Manager:

• Leading the overall day-to-day operation across hospitality, retail café, and executive dining
• Driving service standards and ensuring a consistently exceptional guest experience
• Acting as a visible operational leader, supporting and developing both kitchen and front-of-house teams
• Overseeing hospitality delivery for executive meetings, working lunches, private dining, and key business functions
• Managing operational planning for large-scale annual events, including staffing strategy and logistics coordination
• Supporting financial performance through labour management, stock oversight, and operational efficiencies
• Working closely with senior leadership to continuously improve standards, processes, and service delivery
• Identifying opportunities for innovation, seasonal activations, and operational improvements
• Ensuring compliance, health & safety, and SOP standards are maintained across the site
• Creating a positive, motivated, and high-performing team culture
  
  Proven leadership experience within hospitality, corporate dining, hotels, events, or venue operations
• Strong operational mindset with the ability to balance service excellence and commercial performance
• Experience managing teams within high-profile, fast-paced hospitality environments
• A hands-on leadership style with the ability to motivate and develop teams
• Strong understanding of guest experience and premium hospitality standards
• Ability to manage multiple moving parts while maintaining attention to detail
• Commercial awareness with experience supporting labour, stock, and operational efficiencies
• Confidence working with senior stakeholders and within highly visible environments
• Organised, proactive, and solutions-focused approach
  
  Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
  
  We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families