Deputy General Manager

We're looking for an ambitious and people-focused Deputy General Manager to support a large, multi-outlet catering operation across two neighbouring sites. This is an exciting opportunity for an experienced hospitality leader to play a key role in shaping food culture, team engagement, and operational excellence. Operating Monday to Friday, the sites include 4 restaurants and 10 micro-kitchens/tea points, supported by a team of approximately 55 colleagues. You'll work closely with the General Manager and Restaurant Managers, providing oversight, structure, and leadership across daily service and long-term planning. This role suits someone with strong operational experience who is passionate about food, understands current food trends, and enjoys developing people in a fast-paced environment. Candidates from a restaurant or multi-site hospitality background are very welcome. What you'll do

• Oversee daily breakfast and lunch operations across both sites
• Ensure allergen processes and briefings are followed to the highest standard
• Support Restaurant Managers with service standards and team leadership
• Take responsibility for budget management and cost control
• Lead health & safety compliance and best practice
• Support recruitment, onboarding, and ongoing people development
• Manage HR-related activity including meetings, engagement, and performance support
• Plan and deliver pop-ups, cultural events, and EIG-led celebrations
• Work collaboratively with culinary teams to reflect food trends and innovation
  
  Proven experience managing large, diverse teams in hospitality or food service
• A strong people leader who enjoys coaching and developing others
• A "foodie" mindset with an understanding of food trends and guest expectations
• Commercial awareness with confidence managing budgets and performance
• Organised, proactive, and comfortable working across multiple outlets
• Ambitious, adaptable, and open to learning and progression
  
  Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
  
  We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
Please note: This role is contracted to weeks per year