Deputy FM Manager

Friday 8am-4, 30pmReady to impact a better future? As a Deputy FM Manager in our Justice and Immigration Facilities Management team, you'll lead the day-to-day delivery of maintenance operations, ensuring a safe, compliant, and high-performing environment that supports critical public services.
In this role, your work has real purpose - helping to maintain a secure and reliable facility that supports rehabilitation and protects communities. You'll play a key part in creating impactful solutions, ensuring operations run smoothly while fostering a culture of trust, care, and continuous improvement.
What you'll do as a Deputy FM Manager You'll be entrusted to:
Support the planning and delivery of planned and reactive maintenance, ensuring compliance with statutory and contractual requirements
Allocate and manage daily maintenance activities, prioritising safety, compliance, and operational needs
Monitor work progress and team productivity, providing challenge and assurance to maintain high standards
Oversee contractors, ensuring work is completed safely, efficiently, and to agreed quality standards
Ensure tools, equipment, and activities are risk assessed, compliant, and aligned with safe working practices
Deputise for the Facilities Manager when required, supporting operational decision-making and team leadership
Does this sound like you? You'll be a great fit for this role if you have:
A recognised mechanical qualification such as City and Guilds in plumbing, heating, air conditioning, gas or similar
Experience managing HVAC systems and working with building management systems such as Trend or Honeywell

Proven experience leading and motivating diverse teams of skilled and semi-skilled colleagues
Strong knowledge of maintenance planning, fault finding, and delivering quality outcomes in a fast-paced environment
A proactive approach to problem solving, with the confidence to make decisions and drive continuous improvement
Vetting and checks: This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

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What we offer
Competitive annual leave entitlement
Free on-site care parking
Free use of on-site gym
Up to 6% contributory pension scheme
Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
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