Deputy Box Office Manager

Bradford Theatres are looking to recruit a permanent Deputy Box Office Manager to join a vibrant and busy team. This is an exciting time at Bradford Theatres working with large scale visiting production companies, a wide range of medium and small scale shows, including the best of British music, top stand-up comedians and classical music season., Bradford Theatres seeks the right individual to oversee the efficient and effective operation of the Box Office sales team, working alongside the other managers to ensure Bradford Theatres maintains its position as a leading arts/entertainment organisation in the north. The postholder will manage and develop the team, and maximise the effective use and potential of the Ticketing and Customer Relationship Management System (Spektrix). They will ensure the delivery of efficiencies across all sales channels (online, telephone call centre, face-to-face counter, and agency); as well as upholding excellent customer service to maximise revenue and enhance the reputation of Bradford Theatres., Part of the Customer Experience team, your line manager is the Customer Experience Manager. You are responsible for the supervision of the Customer Experience Team., You'll report to the Technical & Building Manager and be responsible for the Maintenance Technician, and casual maintenance staff. You'll also work alongside the wider technical and Back of House team., This role reports to the Theatre Director and is responsible for the Maintenance Assistant at the New Victoria Theatre, Rhoda McGaw Cinema and Nova Cinema in Woking. The Building & Maintenance Manager will be a part of the venue management team, providing leadership to the team and building expertise., We are looking for an Administrator & Venue Assistant to join our team. Responsible to the General Manager, this role oversees all day-to-day administration at our venue.

The Deputy Box Office Manager will be expected to show a high degree of initiative, making decisions within broad guidelines, demonstrating resilience under pressure and be able to adapt working practices in line with changing service needs.

Applicants must demonstrate extensive experience of a management / leadership role and have a proven track record of working in the arts/leisure sector, preferably a theatre. The post holder must have an appropriate qualification relevant to the sales / customer service industry, or equivalent such as Business Administration; Institute of Sales and Marketing Management; Institute of Customer Service. They must be flexible in working arrangements to meet important deadlines and be able to work unsociable hours including evenings, weekends and public holidays as required by the shift system operating in the Box Office department and sites / venues outside the city centre.

Alhambra Theatre, Morley Street, Bradford, UK | £28,142.00 - £31,022.00 Per Annum | Closing: 31st July 2026, Alhambra Theatre, Morley Street, Bradford, UK | £28,142.00 - £31,022.00 Per Annum | Closing: 31st July 2026
Bradford Theatres are looking to recruit a permanent Deputy Box Office Manager to join a vibrant and busy team. This is an exciting time at Bradford Theatres working with large scale visiting production companies, a wide range of medium and small scale shows, including the best of British music, top stand-up comedians and classical music season., Birmingham, B5 4DS | Hourly paid: £14.02 | Closing: 25th July 2026
You'll report to the Customer Experience Manager and be responsible for leading the onsite customer experience team to deliver a strong and profitable Front of House operation, ensuring the cost effective and customer focused range of services are consistently provided to the highest standards., London, E1 8JB | £27,500 per annum | Closing: 22nd July 2026