Depot Operations Assistant

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Depot Operations Assistant to join our Carlisle team! We're leading the logistics revolution, powering deliveries across the UK for some of the nation's biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you're handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities. About the role: Depot Operations Support Assistant - InPost Distribution Carlisle depot Are you ready to be at the heart of a fast-paced, dynamic parcel operation? Join InPost Distribution as a Depot Operations Support team member and play a pivotal role in ensuring smooth daily parcel activities, exceptional customer care, and seamless administration in our bustling Carlisle depot!,

• Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations.
• Conduct thorough driver de-briefs, setting ambitious performance targets that motivate continuous improvement and uphold our high operational standards.
• Serve as the primary point of contact for drivers, handling de-briefs and all queries with professionalism and responsiveness, while ensuring feedback is effectively shared to drive key performance goals.
• Champion Health & Safety excellence, maintaining a secure and compliant working environment at all times.
• Dealing with customer enquiries
• Deal with any procurement needs.
• Data inputting
• Provide timely, quality, and accurate information, (Weekly/Monthly)
• General administration duties
• Support with any other "ad hoc" administrative tasks
• Investigate and conclude customer queries.
  
  Proficient knowledge of Microsoft office, particularly words processing and spreadsheet skills
• 'Customer Service' oriented
• Previous experience within a transport or logistics environment is highly valued, providing a solid foundation for success in this role.
• Experience with transport management systems such as Microlise is highly advantageous, though not essential - we welcome candidates eager to learn and adapt.
• Good written and verbal communication skills
• Able to work under pressure.
• Team player
• Problem Solving
• Excellent time-management skills
• Ability to communicate effectively at all levels.
• Accuracy
• Right to work in the UK
  
  At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm!