Dental Receptionist

This post is for internal candidates to Shropshire Community Health NHS Trust and The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application. To provide a high-quality reception and administration service, appropriate to that expected in a primary dental care practice across all Community Dental Service (CDS) sites.,

• To act as a first and central point of contact for all enquiries to the site, answering queries and providing accurate information, advice and sign posting to individuals both in person and on the telephone.
• To use the electronic patient record system, for booking appointments which includes making bookings for clinics at other CDS locations.
• To deal face to face with dental emergencies, patients experiencing dental access difficulties and patients with special needs.
• To collect any NHS charges and fees along with banking of money collected and completion of documentation to comply with standing financial instructions.
  
  Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.