Demand Planner

We're on the lookout for a Demand Planner to join our fast moving Supply Chain team here at AO. If you love data, numbers, problem solving, and making things run like clockwork, you'll fit right in. As our new Demand Planner, you'll take full ownership of a key category in our MDA area. You'll be the person making sure we've always got the right products at the right time. You'll dive into the numbers, spot trends early, and use your insight to shape accurate, confident forecasts. And because strong relationships are a big part of how we work, you'll collaborate closely with teams across AO, as well as our suppliers and partners, to keep communications clear and our stock flowing smoothly. And because we're big believers in helping our people grow, you'll have loads of opportunity to develop. Whether you want to level up your technical expertise, build on your Supply Chain know how, or take on new challenges across the business, your development is important. Our people are our superpower, and we're unstoppable when we're together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we're togetherHere's What You Can Expect To Be Doing

• Work closely with the Buyer to collaboratively forecast your category range
• Attend supplier meetings to agree forecast plans, intake requirements, and discuss performance
• Manage range changes, ensuring a smooth and well planned transition between outgoing and incoming lines
• Build and maintain strong working relationships with both internal teams and external partners
• Support promotional planning to deliver effective and well executed activity
• Provide weekly performance updates from your category to senior management
• Maintain accurate data within Relex, our forecasting and replenishment system
• Consistently work towards key Supply Chain KPIs, including Forecast Accuracy, Availability, and Excess Stock
  
  You'll have experience working within a trade or supply environment
• Are you highly organised with exceptional attention to detail
• You're confident using Microsoft Office, with strong skills in Excel and ordering systems
• Be able to use your initiative to get things done and communicate clearly with others
• You'll build strong, positive relationships with both stakeholders and suppliers
  
  We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we're more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work.
• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!, One of our recruitment team will be in touch soon with an
update as soon as they can. In the meantime, why not check out what life at AO is all about! Explore Now Please confirm your salary expectations for the role
• This role is based onsite, 5 days a week at our Horwich office. Please confirm this is ok for you
• Do you require VISA sponsorship to work in the UK now or in the future?
• When would you be able to start with us?
• Current / last job title
• Company name
• Time in current job
• When can we call you?
• Describe your responsibilities
• Takes just 2 minutes to complete!AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.