Delivery Sales Manager - Marylebone, London

Delivery Sales Manager - Marylebone, London, We're looking for a commercially minded Delivery Sales Manager to lead and grow our off premise channels across Comptoir Group (20+ sites Nationwide), including delivery, click & collect and catering. This is a business critical role, owning partner performance with popular channels including Deliveroo, Uber Eats and Just Eat. What you'll do

• Own and develop relationships with delivery partners (Deliveroo, Uber Eats, Just Eat and others).
• Drive restaurant delivery sales, visibility and rankings through pricing, promotions and menu optimisation.
• Own the off premise P&L: forecasting, performance tracking, and balancing growth with sustainable margins.
• Lead the promotional and trading plan in partnership with Marketing
• Grow click & collect and improve conversion and guest experience on owned digital channels.
• Scale our catering offer, including menus, pricing, packaging and operational processes.
• Partner with Tech and Operations to optimise delivery systems (e.g., Deliverect/POS integrations) and use data to drive decisions.
• Align with Operations on availability, accuracy, timings and cancellations and support new site openings
• Act as a centre of excellence for off premise, coaching teams and embedding best practice and act as escalation point for delivery issues., Delivery, click & collect and catering are performing strongly and profitably.
• Improved platform visibility, guest experience and operational performance.
• Clear, data led decision making across off premise channels, with reduced reliance on discounting over time.
• A scalable, sustainable off premise model is embedded across all brands.
  
  Proven experience in delivery/off premise, commercial or digital roles (ideally within delivery platforms in hospitality).
• Hands on experience ideally from working within delivery platforms (Deliveroo, Uber Eats, Just Eat), including an understanding of rankings/visibility levers, pricing and menu optimisation.
• Strong commercial and analytical capability: forecasting financials and performance reporting.
• Track record of building and delivering joint business plans, national promotional calendars or major commercial partnerships.
• Confident influencing cross functional stakeholders and leading projects from idea to delivery.
• Practical, solutions focused approach and comfortable operating at pace.
• Experience with Deliverect or similar order management technology is an advantage.