Delivery Manager - Assurance

We want driven people who think creatively about their work, embrace challenges and can resolve complex problems. The key purpose of this role is: To support the Senior Audit Managers/Regional Assurance Directors in relation to client management. To direct and supervise staff to deliver Assurance projects and workstreams on time, to budget and to quality standards. To operationally manage a portfolio of Assurance and Advisory projects including highly complex, technical, and confidential pieces of work. To respond to client instructions or queries covering a broad range of issues of including highly complex, technical, and confidential matters. To respond to staff requests for instruction, guidance, and training. Responses may be routine to highly technical and sensitive in nature.Main duties of the job To support the Engagement Managers/Regional Assurance Directors in relation to client management. This will include, but is not limited to, drafting Audit Committee papers and conducting internal quality assessments. To direct and supervise staff to deliver Assurance projects and workstreams on time, to budget and to quality standards. To operationally manage a portfolio of Assurance projects including highly complex, technical, and confidential pieces of work. To support the Assurance Director through the 3 Regional Delivery teams to deliver and report on Assurance Assignments. To respond to client instructions or queries covering a broad range of issues including highly complex, technical, and confidential matters. To respond to staff requests for instruction, guidance, and training. Responses may be routine to highly technical and sensitive in nature. Client management responsibility for a small portfolio of clients., Communication and the establishment of personal credibility at Board level with the clients are central to the job. This is built upon the provision and receipt of routine, highly complex, contentious, and sensitive information of a confidential nature. This will require the use of key skills of negotiation and persuasion, tact, a deep appreciation and understanding of complex and changing client risks, NHS/public sector systems and existing guidance. These skills and requirements will be expected to be constantly developed and enhanced to meet changing environments and requirements. Discussions with senior and non-finance staff forms a substantial element of the job often concerning contentious and complicated financial, control and governance issues at a corporate level. Communication will involve negotiating with external agencies. The job involves significant involvement in persuading and negotiating the reasoning behind recommendations with senior staff, up to and including Board level, across a range of disciplines in order to arrive at an agreed position. Communication of findings and advice will be personally and principally delivered through attendance at Director level meetings, committees, or groups of clients through high level presentations and potentially to large groups of staff. Work is managed rather than supervised, with the jobholder working within procedures, broad guidelines as defined by the Quality System and Corporate policies but having substantial freedom to act with autonomy and to interpret policies, standards, and legislation. The nature of the work necessitates a thorough and concentrated focus on processes to deliver consistent and robust opinions whilst balancing competing priorities. The work pattern is often unpredictable but there is routinely a need to actively participate and lead senior level discussions and workshops requiring high levels of sustained concentration. Meeting competing deadlines is a routine element of the job. There is extensive scope for decision making in respect of planning and organising the personal and teamwork schedule, managing priorities, forming judgments on the adequacy and effectiveness of systems, and producing recommendations to deliver improvements. These decisions will be based upon detailed analysis and evaluation of complex systems issues and options across a range of systems. Such analysis will incorporate an assessment of potentially conflicting and multi-layered information e.g., option appraisals, serious disciplinary cases., The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working. The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24. Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £25.70 (standard disclosure) or £46.70 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa. This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence. If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on at the earliest opportunity to ensure that measures can be put in place to enable your application for this post. Our statement on modern slavery We have zero tolerance of slavery and human trafficking and are committed to maintaining and improving systems, processes and policies to avoid complicity in human rights violation and to prevent slavery and human trafficking in our supply chain. The Trust policies, procedures, governance and legal arrangements are robust, ensuring that proper checks and due diligence are applied in employment procedures to ensure compliance with this legislation. We also conform to the NHS employment check standards within our workforce recruitment and selection practices. This strategic approach incorporates analysis of the Trust's supply chains and its partners to assess risk exposure and management on modern slavery. Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

• Demonstrate basic understanding of NHS and wider public sector structures, policies, functions and systems together with the aptitude to build on that knowledge
• Understanding of corporate governance, risk management and assurance principles and practice
• Demonstrate a full and mature understanding of audit and financial principles and practice together with the aptitude to build on that knowledge
SkillsEssential criteria
• Excellent oral and written communication skills to enable complicated audit and financial issues to be explained to NHS/client staff, often at a senior level.
• Excellent analytical skills and the ability to collate complex data from various sources
• Strong supervision, staff management, coaching and mentoring skills
• Ability to negotiate and persuade, sometimes in a setting that is unresponsive or hostile to audit findings
• Good level of numeracy, keyboard skills and computer literacy
• Ability to make judgements and recommendations in the context of complex systems and risk and materiality of findings
• Good time management skills, Professional accountancy qualification (CCAB) or MIIA qualified or equivalent, Demonstrable PQE skills knowledge, experience and expertise which could be in audit (either internal or external). Can be external audit with a large accountancy practice that has included experience of auditing large organisations and management or supervisory role of junior staff. Alternatively, internal audit experience in private or public sector. Must include attendance at Audit Committee and executive director exposure.
• Must have experience of working in audit and demonstrable understanding of audit role and techniques.
• Must have experience of managing and supervising staff.
• Experience of working in NHS or other public sector organisation resulting in a good understanding of systems and processes is desirable for the post. Alternative experience in an equivalent organisation may be acceptable.
  
  MIAA is an NHS Shared service, hosted by Liverpool University Hospitals NHS Foundation Trust. MIAA is the predominant provider of assurance and solutions services to over 60+ NHS and wider public/ third sector clients, including Police and Fire and Local Government.
MIAA offer clients a number of services in addition to internal audit including Solutions, Anti-Fraud, Digital Risk Assurance, Clinical Coding, Healthcare Quality and Improvement and Information Governance. Whilst we are proud of the range of services we provide, what is more important to us is why we do it. As a public sector not for profit organisation, we are focused on enabling our clients to deliver the best possible public service outcomes. We are focused on supporting the development of healthy, happy and thriving communities by employing local people, supporting local SMEs, and growing the local economy through this work. We pride ourselves in promoting equality and valuing diversity.


• Flexible/Hybrid Working
• Generous pension scheme
• Development and protected learning time
• Career Progression
Our values
• Trust
• Respect & Compassion
• Innovation & Excellence, Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.