Delivery and Improvement Officer

This is an exciting opportunity to join our client, supporting a key period of transformation and improvement across the directorate, including adult social care. As a Delivery and Improvement Officer, you will play a vital role in coordinating delivery of the Community Wellbeing Transformation Strategy. Working across a range of programmes and projects, you will support planning, governance, reporting and continuous improvement activity. This role offers the chance to work at pace in a collaborative environment, engaging with senior stakeholders and contributing to meaningful improvements in services that support residents across Herefordshire. What you'll be doing

• Supporting the delivery of transformation programmes and service improvement plans
• Coordinating project activity, including governance, reporting, risk management and documentation
• Working closely with Senior Responsible Officers to track progress and outcomes
• Developing reports, briefings and decision-making documentation
• Engaging with stakeholders across services to drive continuous improvement
• Supporting workshops, meetings and programme communications
  
  You will bring experience of working in a fast-paced project or programme environment, with strong organisational and stakeholder engagement skills.
You will also demonstrate:
• Knowledge of project management approaches and governance frameworks
• Experience supporting complex programmes or transformation activity
• Strong analytical, communication and reporting skills
• Ability to manage competing priorities and work to deadlines
• A proactive, collaborative and solution-focused approach
• Experience within local government or adult social care would be highly advantageous.
We offer a flexible, hybrid working approach and the opportunity to contribute to impactful service transformation that improves outcomes for our residents.