This is an excellent chance to join a worldwide broking initiative, working under the remit of Delegated Authority (e.g. on behalf of Gemini) to provide support for Gemini as it starts its launch in GB and North America, before expanding globally through to 2026. More details will evolve as the project gains momentum, but initially you will provide business and operational support for the ongoing running and management of Gemini including:

• Provide relevant data and information required at Carrier Engagement Meetings, reporting throughput and performance, market developments, risk and issue resolution and escalation and sharing Client / Broker / Insurer feedback
• The management and tracking of the referral and override process
• Ensuring data quality from Broking Platform and Contract Builder for reporting purposes
• Focal point for queries and query management resolution regarding Gemini processes and best practice
• Resolution of issues raised by internal stakeholders, wider WTW, Gemini, carriers and auditors
• Obtaining market agreement for contracts and contract changes, including leaders' fees and facility administration charges
• Oversee the production of client contract and invoicing documentation
• Network with Facilities Operations Team to ensure delivery of draft contracts and endorsements, risk bordereaux and premium income limit monitoring
• Provide business support to the leader of Gemini at WTW
• Need to implement and deliver contractual outcomes for Canopius and the Consortium market
• Support and develop business changes through the rollout of Gemini
• Support carrier audits
  
  We are ideally seeking candidates with insurer service background, with delegated authority experience an advantage, or experience in related or similar work. We are also open to insurance professionals who may want to develop their careers in this direction. Additionally, experience or an interest in transformation or projects would also be helpful. PBI would be helpful
• Strong numeracy and literacy skills
• Working knowledge of MS Office Applications
• Attention to detail and high degree of accuracy
• Excellent communication skills and ability to build relationships across the business
• Enjoy working within a team environment but also proven ability to work autonomously
  
  At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.