Data Scientist

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Data Scientist means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. #LI-Hybrid This is the job Data is one of the AA's biggest opportunities, and we are investing in the tools, platforms and AI capability to use it better. As a Data Scientist, you'll help turn complex data into practical solutions that improve customer experience, support better decisions and drive commercial performance. You'll work on varied business problems, from forecasting and operational optimisation through to churn, customer lifetime value, product propensity, marketing segmentation and personalisation. Working with colleagues across Data, Engineering, Architecture, Analytics and our AI Centre of Excellence, you will help build models and data science solutions that can be used across our products, platforms and channels. We are looking for someone who enjoys solving real business problems with data. You'll be curious, analytical and collaborative, with the confidence to ask good questions, explain insight clearly and turn technical work into meaningful recommendations. Experience in areas such as machine learning, statistical modelling, Python, SQL, data pipelines, ML Ops or operational research would be valuable, but we are open to different routes into data science. What will I be doing?

• Build and deploy statistical models and machine learning solutions to support forecasting, product development, value driver analysis and operational performance.
• Use data mining, modelling and algorithmic approaches, including AI and LLM-enabled techniques where appropriate, to solve complex business problems.
• Work with data, engineering, architecture and AI Centre of Excellence colleagues to design and embed scalable algorithms into AA platforms, products and channels.
• Analyse trends, evaluate scenarios, assess risks and uncover insight that supports better business and customer outcomes.
• Explore, onboard and use relevant data sources, ensuring data is appropriate, reliable and aligned to good data governance practice.
• Communicate findings clearly through presentations, workshops and stakeholder conversations, translating technical insight into meaningful business recommendations.
  
  Strong analytical capability, with experience applying data science, statistical modelling, visualisation and advanced analytics techniques.
• Proficiency in Python and SQL, with the ability to write efficient, well-structured queries and prototype new metrics.
• Experience using machine learning algorithms and data science tools to develop practical, insight-led solutions.
• The ability to structure complex or ambiguous business problems into clear analytical questions and actionable outputs.
• Strong communication skills, with confidence presenting insight and recommendations to technical and non-technical stakeholders.
• An understanding of data governance, GDPR and responsible data use, with familiarity with tools such as Databricks, Unity Catalog, Git or Jira being beneficial.
  
  We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:
• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.