Data Quality Clerk

An opportunity has arisen for a Data Quality Clerk within University Hospitals of Liverpool Group Digital Services. The post holder will help ensure that information held across digital and clinical systems is accurate, complete and reliable. You will carry out routine data quality checks, identify and correct errors, and help ensure patient and service information is recorded accurately and consistently. This is an opportunity for someone with good attention to detail, IT skills and experience of working with data, records or administrative processes. You will work within established procedures, with guidance and support from experienced colleagues.,

• Carrying out routine data quality checks and validation of patient and service information.
• Identifying inaccuracies, inconsistencies or missing information and taking appropriate corrective action in line with agreed procedures.
• Accurately inputting, updating and maintaining information within digital systems.
• Escalating data quality issues that cannot be resolved through established processes.
• Responding to routine data quality queries from colleagues and system users.
• Supporting scheduled data quality audits and monitoring activities.
• Maintaining accurate records of data quality work undertaken.
• Working in accordance with Information Governance, confidentiality and data protection requirements.
• Working collaboratively with colleagues to maintain high standards of data quality., The Data Quality Clerk will work as part of the Group Data Quality function within Group Digital Services, supporting the maintenance of high-quality information across digital and clinical systems.
The role involves carrying out routine validation, data cleansing and correction activities in accordance with established procedures and standards. The post holder will help identify errors, anomalies and incomplete information and will either correct these using agreed processes or escalate them to the appropriate member of the team. Accurate information is essential to the safe and effective delivery of healthcare. The post holder will therefore be expected to work carefully and consistently, recognising the importance of data quality to patient care, operational services, reporting and decision-making. The successful candidate will work within clearly defined processes and under the supervision of experienced Data Quality colleagues. Training and support will be provided to enable the post holder to develop their knowledge of relevant digital systems, data standards and data quality processes.
• Undertake routine data quality checks, validation, cleansing and correction activities.
• Accurately input, amend and maintain information within relevant digital systems.
• Check information for accuracy, completeness, consistency and timeliness.
• Identify potential data quality errors or anomalies and investigate these using established procedures.
• Correct identified issues where appropriate and escalate more complex issues.
• Support the maintenance of accurate patient and service records.
• Respond to routine queries relating to data quality.
• Assist with regular data quality monitoring, audits and assurance activities.
• Maintain accurate records of checks, corrections and other data quality activity undertaken.
• Follow agreed standard operating procedures and departmental guidance.
• Maintain confidentiality and comply with Information Governance, data protection and information security requirements.
• Develop knowledge of the digital systems and data quality processes relevant to the role.
• Manage allocated work within agreed priorities and timescales.
• Participate in team meetings, training, appraisal and service improvement activity.
• Work collaboratively with colleagues, system users and other teams across the organisation.
• Recognise the importance of accurate information to patient safety and quality of care.
• Demonstrate the organisation's values and behaviours in all aspects of the role., The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24. Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £25.70 (standard disclosure) or £46.70 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa. This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence. If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on at the earliest opportunity to ensure that measures can be put in place to enable your application for this post. Our statement on modern slavery We have zero tolerance of slavery and human trafficking and are committed to maintaining and improving systems, processes and policies to avoid complicity in human rights violation and to prevent slavery and human trafficking in our supply chain. The Trust policies, procedures, governance and legal arrangements are robust, ensuring that proper checks and due diligence are applied in employment procedures to ensure compliance with this legislation. We also conform to the NHS employment check standards within our workforce recruitment and selection practices. This strategic approach incorporates analysis of the Trust's supply chains and its partners to assess risk exposure and management on modern slavery. Please note: new entrants to the NHS will commence on the first pay point of the relevant band.


• Experience of working in an administrative, data handling or clerical role
• Experience of following defined procedures and working to accuracy standards.
• Experience of using computer systems for data entry or record maintenance
• Experience of working as part of a team.
Desirable criteria
• Experience of working with digital or information systems in a healthcare or public sector environment
• Experience of basic data checking or validation activities, Understanding of the importance of accurate data in supporting services and decision-making.
• Basic awareness of confidentiality and data protection principles
• Knowledge of routine administrative or clerical processes
• Awareness of the need to follow policies, procedures and instructions
Desirable criteria
• Awareness of data quality concepts such as accuracy, completeness and consistency.
• Awareness of healthcare or NHS information environments, Good attention to detail and accuracy.
• Basic IT skills, including use of standard office software and digital systems
• Ability to follow instructions and standard operating procedures
• Good communication skills, both written and verbal
Desirable criteria
• Ability to identify simple data errors or inconsistencies
• Confidence in asking for guidance or escalating issues appropriately, Good general level of education, including basic literacy and numeracy, or demonstrable knowledge and operational experience to an equivalent level
• Evidence of basic IT competence, or demonstrable knowledge and operational experience to an equivalent level.
Desirable criteria
• Basic qualification or training in administration, information handling or data processing.
• Evidence of learning related to digital systems or data quality
  
  NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West. We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.