Data Integrity Officer

Stoke-on-Trent City Council is seeking an experienced professional in the role of Data Integrity Officer to ensure its landlord responsibilities within the Housing Regulatory Framework are fulfilled as regards to the Transparency, Influence and Accountability standard. This new post will ensure robust data quality management across the Housing Revenue Account (HRA) Service, aligned to Housing Ombudsman and regulatory standards, to direct strategic projects, systems, housing policy and strategy so that the customer experience is tailored to individual need. The role will ensure the consistent and accurate recording of housing data, including its maintenance and accessibility, so as to inform housing services that are fit for purpose for the whole tenant population, including any bespoke needs in respect of EDI requirements. This area of work forms a critical part of Stoke-on-Trent City Council's housing improvement journey, providing assurance that the HRA is delivering quality services, in line best practice and statutory requirements. This role will be responsible for providing strategic oversight of data quality and intelligence across the HRA, both in respect of its assets and people, dealing with data integrity and reconciliation issues between key housing systems and other data retention methods, providing assurance of the control of data across all housing systems, controlling input sources and undertaking consistency analysis, ensuring that customer experience is tailored to individual tenant and property needs for its c17,000 retained stock. This is an exciting time to be embedding a brand-new role into a well- established housing compliance team within Stoke-on-Trent City Council.,

• Lead and deliver strategic projects that improve the quality of housing, data and insight, helping to shape investment decisions and enhance services for tenants and leaseholders
• Oversee the quality, accuracy and integrity of housing data across systems, identifying and resolving data issues where needed
• Ensure data is consistent, well-managed, and fit for purpose through regular monitoring,analysis, and data cleansing activities
• Produce and maintain accurate, accessible, and meaningful performance reports that support service improvement and informed decision-making
• Provide leadership and direction for the delivery of the Data Quality Improvement Plan
• Ensure strong governance and oversight of data-related projects, working with boards, steering groups, and formal decision-making processes to achieve successful outcomes
  
  You will have a strong understanding of the housing sector, including current legislation, policy, funding, and local and national priorities
• You'll be confident working with housing data, performance information, and management systems, using insights to support service improvement and informed decision-making
• We're looking for someone with excellent research, analytical, and reporting skills who can turn complex information into clear recommendations
• You'll be a strong communicator with the ability to build positive relationships across a wide range of stakeholders, solve problems effectively, and develop practical solutions
• As a collaborative team player, you'll work inclusively with colleagues and partners, building strong partnerships and delivering results through effective teamwork and influence
  
  We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision., Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need., Stoke-on-Trent City Council is a unitary authority employing approximately 4,600 staff who deliver 700 services to more than 260,000 residents. Our city comprises of six towns: Burslem, Fenton, Hanley, Longton, Stoke and Tunstall. We are a city of strengths, with a proud heritage and bright future. We have undergone significant changes over the last few years. New ways of working have already transformed many service areas and we are determined to continue to develop more innovative approaches to ensure that we can maximise the benefits of transformation.
Our city Although the 13th largest city in the UK, Stoke-on-Trent is rapidly outstripping a number of parts of the country with our economic growth and recovery. Stoke-on-Trent is a city with a strong sense of civic pride - we've been voted the kindest city in the UK - and a place where you'll receive a hugely warm welcome. We have a rich and diverse culture, steeped in our prestigious industrial heritage as the celebrated 'world capital of ceramics'. But we don't just want to celebrate our proud past - we firmly believe that Stoke-on-Trent's best years are ahead of it. We are determined to raise aspirations and match them with high-quality education and health provision, as well as improved opportunities to secure fulfilling and well-paid work. Through uniting social and economic opportunities, we are maximising the full power of the city council as a secure and steadfast institution within the city.


• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• An excellent local authority benefits pension scheme
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes, When you work for Stoke-on-Trent City Council you'll be helping to improve the lives and wellbeing of our residents. We'll provide you with support, learning opportunities and flexible working options and some amazing benefits including; a competitive salary, generous holidays, an excellent defined local authority benefit pension scheme, annual leave purchase scheme, cycle to work schemes just to name a few. We also have access to lifestyle benefits which offer a wide range of discounts such as family days out, travel, retail and many more.
Our commitment to you Vibrancy and diversity are two of Stoke-on-Trent's greatest assets. A city founded on creative endeavour should value and celebrate the multitude of voices, ideas and identities that shape its culture. We are committed to creating a culture which is truly inclusive, where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. And we must ensure that our decisions and policies nurture and empower communities across our city and do not inadvertently disadvantage groups and individuals that we want to help to thrive. Our approach to Equality and Diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver services residents need. Our employee networks are inclusive, open forums for colleagues with similar lived experiences. They allow staff to meet, support and mentor each other, alongside being a voice for under-represented groups to advise and support the organisation when developing policies and services.