Data Governance, Compliance and Security Lead

Over the past 12 months, AO has seen incredible growth, and with ambitious plans ahead, now's the perfect time to bring in our first-ever Data Governance, Security & Compliance Lead. This is a brand-new, game-changing role that sits at the heart of our data strategy. Reporting into our Head of Data, you'll take the lead on shaping and delivering our group-wide approach to Data Security, Compliance and Governance. Your work will help AO unlock the full potential of our data, making sure it's high-quality, reliable and trusted across the business. This is your chance to build something from the ground up. You'll bring together strategy, stakeholders and solutions under one roof, creating a future-fit data foundation that supports AO's next chapter. It's a hands-on leadership role where you'll define the roadmap, deliver the solutions, and make the case for scaling the team as we grow. If you're ready to make a real impact and own something big, this could be the role for you.Here's What You Can Expect To Be Doing We're on a mission to build a data platform that's secure, compliant and trusted-and we need someone to lead the charge. As our first Data Governance, Security & Compliance Lead, you'll shape how AO protects and manages data across our entire business. From Data Science and Engineering to Analytics, you'll embed best practice into our 24/7 operations and every change project we run. You'll work closely with other Data leads and partner with teams across AO-from Retail and Logistics to Mobile and Recycling-to make sure your strategy lands and delivers real value. This is a hands-on leadership role. You'll define the roadmap, lead change, and manage a portfolio of projects that improve how we govern data-across people, processes and tech. You'll engage with stakeholders, vendors and third parties to keep our data capabilities sharp and scalable. You'll bring deep experience in governance, security and compliance, ideally from a similar role or team. You've led data projects, delivered clear ROI, and know how to drive results in a fast-paced environment. You're a creative problem-solver with an eye for detail, and you know how to turn complex ideas into clear, compelling messages-whether you're talking to tech teams or senior leaders. If you're ready to build something big, influence across the business, and help AO stay future-fit, we'd love to hear from you.A Few Things About You

• Lead the charge on defining and delivering AO's Data Governance, Security & Compliance strategies-making sure we're set up for a data-driven future.
• Own the roadmap and drive the projects that bring your strategy to life, from design to delivery.
• Get stuck in-you'll be hands-on with implementing standards, tools and third-party tech.
• Take ownership of audit points, risk registers and security requirements for the Data team.
• Solve problems with impact-propose and deliver solutions to close audit gaps, building the case for extra resource where needed.
• Build the model-create and roll out our operating framework across Tech and the wider business.
• Shape the conversation-chair the Data Governance Board and evolve its structure to meet changing business needs.
• Set the standard-define data processes, best practices and design patterns, and make sure they're followed across AO.
• Drive awareness-lead literacy initiatives to embed governance, security and compliance into our culture.
• Influence at every level-build strong relationships with senior leaders, stakeholders and teams across AO.
• Champion capability-oversee training and upskilling in the latest data practices.
• Collaborate deeply with Data Science, Engineering, Platform and Analytics teams to keep governance front and centre.
• Manage partnerships-work closely with vendors, stakeholders and third-party providers to keep our data capabilities sharp.
  
  Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work.
• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!, Surname
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That's great! We'd love to know more about you! How do you describe your gender identity? How do you describe your ethnic background? How do you like to describe your sexual identity or sexual orientation? Do you identify as a person with a disability or are you a person with accessibility needs? How would you describe your Neurodiversity?Great! Do you require any reasonable adjustments if we were to invite you to an interview? Reasonable adjustmentsWhat are reasonable adjustments? We want to make sure you have the best possible experience throughout our recruitment journey. If there's anything we can do to make the process more comfortable or accessible, like arranging a ground floor meeting room for an interview or having a sign language interpreter join you, please let us know below. We're here to support you every step of the way. If this role was recommended to you by someone already working at AO, please tick the box and let us know their name. Referrer First Name Referrer Last Name By ticking, this means you are giving us your permission to keep in touch with you over the next 12 months using the information you have submitted. We will share content with you every now and then about AO and update you on relevant job opportunities. To opt out at any point, please email careers@ao.comYour applications in! One of our recruitment team will be in touch soon with an update as soon as they can. In the meantime, why not check out what life at AO is all about! Explore Now What are your salary expectations?
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• Takes just 2 minutes to complete!AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.