The Data Delivery Manager is responsible for leading a team of data specialists to ensure the efficient delivery of high-quality Data Products to key accounts, new customers, and internal users. This role directly supports revenue growth and enhances operational quality and efficiency by overseeing data delivery, data quality assurance, and customer-focused solutions. By fostering a culture of guided innovation, continuous learning, and professional development, you will empower the team to generate impactful new and more efficient data solutions that generate value for Oxford Languages and its customers. Beyond operational leadership, you will provide technical vision and strategic guidance, ensuring that data processes and workflows adhere to industry best practices and align with business needs - this includes managing data import and export operations, optimizing data storage solutions, implementing quality consistent assurance, and ensuring seamless customer deliveries. Duties of the role fall into the following key areas:

• Strategy to action
• Workload Planning and Management
• Data Management & Processes
• Data Quality Control & Assurance
• Team management
• 3rd Party Service Management
• Innovation and continuous improvements
  
  Proven experience of managing, developing, and empowering technical teams, both onsite and remote
• Track-record in auditing, developing, and embedding manual and automated processes and procedures
• Know-how and practice of working with structured data, such as XML and JSON and related technologies
• Deep knowledge of QA methodologies and frameworks, including manual and automated software and data testing techniques
• Competence in project management of technical projects using Agile and Waterfall
• Experience of working with lexical or language data or systems is desirable
  
  We are the world's largest university press. That means we serve the academic community as no other publisher can. We work in partnership with institutions and learned societies to bring a world of knowledge to the fingertips of students and researchers worldwide.
The goal is impact. Together with our academic communities, we curate and seamlessly connect together the ideas that push their fields forward, so they can learn from them, add to them, and continue a virtuous cycle of scholarship. And because we are a part of the academic community and guided in everything we do by our mission, we re-invest in our people, our publishing, and the world-leading research institution of which we are part.

We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies. We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit a discretionary annual payment.