Data Centre Support Engineer (Hand & Eyes)
Postaladdress Uk, Nog Tow, Preston
Data Centre Support Engineer (Hand & Eyes)
Salary not available. View on company website.
Postaladdress Uk, Nog Tow, Preston
- Full time
- Permanent
- Onsite working
Posted 5 days ago, 20 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 700708c3c82d4a6284be7a1cc841b5f8
Location ref: Nog Tow, Preston
Full Job Description
- Visually inspect equipment status indicators (LEDs) and report findings to customers.
- Perform power-cycles and physical resets based on detailed written instructions.
- Verify power and cabling connectivity, ensuring all cables are correctly seated.
- Test cable paths according to provided standards and procedures.
- Connect crash carts (KVM) to assist with diagnosing failed reboots or hardware issues.
- Insert or mount physical media to support system builds or troubleshooting.
- Activate hardware controls as requested by customers.
- Replace hot-swappable components as guided by written intervention plans. Technologies:
- Hardware
- Support
- KVM
- Security
- Windows More: We are looking for a dependable, detail-focused Hands & Eyes Technician to provide on-site, first-line support for customer equipment at our high-security enterprise-grade data centre located in Warton, Preston. This role offers hands-on technical exposure with training provided for specialized equipment, and it values precision, reliability, and continuous learning. You will be part of a vital team dedicated to keeping critical systems running, and there may be an expectation to travel to Barrow in Furness to attend workshops occasionally.
- Basic understanding of IT operations in large organizations.
- General technical aptitude with interest in hardware and data-centre environments.
- Basic knowledge of server hardware and peripherals.
- Familiarity with Microsoft Windows, MS Office, and general PC hardware.
- Basic networking knowledge (cables, ports, link lights, connectivity checks).
- High level of reliability, responsibility, and professional integrity.
- Strong attention to detail and ability to follow procedures precisely.
- Calm, flexible approach when dealing with unexpected issues.
- Excellent communication skills, both written and verbal.
- Customer-focused and able to manage expectations effectively.
- Fluency in English and the local language (spoken and written).
- Previous data-centre operations experience (preferred but not required).
- Familiarity with data-centre processes, security protocols, and workflows (preferred but not required).
- Technical certifications (e.g., CompTIA A, N, hardware or vendor certifications) (preferred but not required).
- A technical degree or relevant vocational qualification (preferred but not required).
Direct job link
https://www.jobs24.co.uk/job/data-centre-support-engineer-hand-eyes-126716967