Data Centre Engineer

As a Data Centre Engineer, you'll be at the heart of our Data Centre Services team, providing hands-on support that keeps our customers and infrastructure running smoothly. Acting as a key point of contact for both customers and internal teams, you'll manage a varied workload that includes responding to service requests, supporting colocation visitors, and carrying out essential operational tasks across our data centres. You'll play a vital role in the deployment, maintenance, and lifecycle management of ANS hardware, ensuring high standards of service delivery and operational excellence. This is a fast-paced, customer-facing position where you'll combine technical expertise with a proactive approach to problem-solving, helping to deliver an exceptional experience for our customers every day. What will I be doing?

• Responsible for jobs in the task queue, progressing work as far as possible
• Taking care of deliveries and all goods in
• Taking part and adding value to project work
• A duty to escalate and communicate work halting issues if no solution is available.
• A duty to monitor the BMS and implement minor fixes where required
• A duty to escalate major BMS faults
• Meet ticket response SLA's
• Meet task response SLA's
• Confident with a large percentage of deployed hardware
• Strong cabling and testing ability
• General Housekeeping duties
What will I bring to the role?
• An interest in data centres, hardware and information technology
• A full driving licence (essential)
• Ability to work a 4 on 4 off shift pattern consisting of days and night onsite.
  
  At ANS, we've created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative - and we do it like no other. We invest in our people. In training, development, health and more - we give you the benefits and flexibility to maintain a happy work-life balance.
We're proud of the inclusive, fun, dynamic environment we've created. It's a safe space that works for all. You don't have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at . What's in it for you? With fantastic benefits, an inclusive culture, and a cool office space, we're your kind of workplace. Company benefits
• As standard: 25 days' holiday, plus you can buy up to 5 more days
• A little extra: we'll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days' additional holiday in the year you get married. Oh, and 5 volunteer days!
• Private health insurance
• Pension contribution match and 4 x life assurance
• Flexible working and work from anywhere for up to 30 days per year (some exceptions)
• Maternity: 16 weeks' full pay, Paternity: 3 weeks' full pay, Adoption: 16 weeks' full pay
• Company social events - get ready for a jam-packed calendar
• Electric car scheme
• 12 days of personal growth development time