Damp & Mould Supervisor

We're looking for a proactive and experienced Damp & Mould Supervisor to oversee the delivery of damp, mould, and disrepair-related works across our housing stock in Croydon. This role is ideal for someone with strong property maintenance knowledge and a commitment to delivering safe, high-quality homes for our residents.
If you thrive in a fast-paced environment and enjoy leading teams while ensuring excellent customer outcomes, this could be your next great opportunity., Taking ownership of damp, mould, and disrepair cases across a designated area in Croydon, ensuring works are delivered efficiently and to a high standard.
Supervising operatives and subcontractors, driving productivity, quality, and compliance across all remedial works.
Managing damp and mould investigations, remedial programmes, and associated repair works from diagnosis through to completion.
Carrying out post-inspections, quality audits, and validation checks to ensure works meet required standards.
️ Monitoring and enforcing health & safety compliance across all sites and activities.
Managing customer concerns and complaints, ensuring issues are resolved professionally and sensitively.
Liaising with residents, surveyors, planners, contractors, and internal stakeholders to deliver an excellent customer experience.
Monitoring performance, managing workloads, and supporting continuous service improvement initiatives.
Maintaining accurate records and ensuring all damp and mould cases are progressed in line with company policies and regulatory requirements., Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service (DBS) Check at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offences. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting

SSSTS (Site Supervisor Safety Training Scheme) - essential.
Strong background in property maintenance, repairs, building pathology, or a relevant trade with a good understanding of damp and mould remediation.
NVQ Level 2 in a relevant trade or construction discipline (desirable).
Proven experience supervising repairs, maintenance, damp & mould works, or disrepair projects within social housing or a similar environment.
Ability to manage workloads independently and prioritise multiple cases effectively.
Excellent communication, organisation, customer service, and problem-solving skills.
Knowledge of damp, condensation, ventilation, and associated property defects.
Full UK driving licence.

Responsibility for managing a dedicated pipeline of damp and mould cases with autonomy and support.
A supportive and collaborative team environment.
Opportunities for career development, training, and progression.
Competitive salary and benefits package, including company vehicle or allowance, pension scheme, and generous holiday entitlement.