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Customer and Trading Manager - Small Supermarket

Sainsbury’s Group, Doncaster

Customer and Trading Manager - Small Supermarket

Salary not available. View on company website.

Sainsbury’s Group, Doncaster

  • Full time
  • Permanent
  • Onsite working

Posted today, 31 Aug | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 27d34e29bd7b4106ab635a0196a2208f

Location ref: Doncaster

Full Job Description

  • Working closely with a small team of managers to make sure the store runs like clockwork every day.
  • Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
  • Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
  • People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
  • Where we have close knit networks of stores and it may mean that you need to help another store now and then.
    • What makes a great customer & trading manager:
  • Previous line management responsibilities in a fast-paced, operational environment.
  • Provides brilliant customer service, and coaches a team to do the same.
  • Delivers KPI's or other performance indicators.
  • Can manage disciplinaries, performance issues or other similar employee relations issues.
  • Leads operations and comfortable doing this alone in the absence of more senior management.

    A track record of delivering brilliant customer service and coaching colleagues to do the same.
  • Experience of leading a team in a fast-paced, customer-facing environment - you've motivated others, driven performance, and kept operations running smoothly.
  • Operational leadership skills - you've taken responsibility for store operations in the absence of more senior managers.
  • Demonstrated success in meeting or exceeding KPIs - whether it's sales, availability, customer satisfaction or colleague engagement, you've made a measurable impact.
  • Has managed employee relations issues, including performance and absence management.

Direct job link

https://www.jobs24.co.uk/job/customer-trading-manager-small-supermarket-127316590
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