Customer Team Member

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters:
You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:
Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
Work with your team to keep the store running smoothly
Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
Promote Co-op Membership and support your local community

A genuine passion for helping people and delivering great customer service
The ability to work flexibly across a number of shifts and as part of a team
An interest in retail and working in a busy store environment (experience not essential)

Pay: £13.04 per hour
Contract: 15 hours per week + regular overtime, permanent contract, part time
Working pattern: 3pm to 11pm, Sunday, Monday, Tuesday and Wednesday, with flexible availability across the week to include at least 1 weekend shift. We're happy to discuss additional availability further at interview.
Full, paid training provided, At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
Full training and career development resources
30% discount on all Co-op products in-store
Flexible access to your pay as you earn it
A pension scheme with up to 10% employer contributions
31 days of holiday (including bank holidays, pro rata for part time colleagues)
24/7 access to GP appointments, and colleague support programme
Cycle-to-work scheme
Market-leading policies to help you through life's big moments