Customer Support Expert
Hedin Automotive Mercedes-Benz, Croydon
Customer Support Expert
Salary not available. View on company website.
Hedin Automotive Mercedes-Benz, Croydon
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 10 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 412ac4da49e643c888db1ce4287fa849
Location ref: Croydon
Full Job Description
- Welcome customers and support them throughout their showroom journey.
- Deliver engaging vehicle presentations and demonstrations, showcasing the latest Mercedes-Benz technology and features.
- Act as a product specialist, keeping up to date with new models, innovations, and industry developments.
- Work closely with the sales team to ensure a seamless customer experience from enquiry through to handover.
- Build lasting customer relationships through outstanding service and follow-up support.
- Support dealership events, product launches, and marketing activities that promote the Mercedes-Benz brand. Why Choose Hedin Automotive?
- 25 Days annual leave plus bank holidays
- Comprehensive training and development opportunities
- Exclusive staff discounts on cars, services, and parts
- Employee car ownership schemes
- Company pension and life assurance plan
- A vibrant, inclusive, and supportive workplace culture
Are You Passionate About Delivering Exceptional Customer Experiences?We're keen to hear from individuals who: - Have a genuine passion for the automotive industry and the Mercedes-Benz brand.
- Enjoy building relationships and creating exceptional customer experiences.
- Possess excellent communication and interpersonal skills.
- Have previous customer-facing experience, ideally within automotive, retail, hospitality, or a premium customer service environment.
- Are confident presenting products and demonstrating features in an engaging way.
- Have a proactive, positive, and professional approach.
- Are quick to learn technical information and able to explain it clearly to customers.
- Hold the right to work in the UK.
- Hold a full, valid UK driving licence.
Package circa £33K OTE - 45hrs per week across a 7 day soft working pattern
Direct job link
https://www.jobs24.co.uk/job/customer-support-expert-127375079