Customer Success Executive

KEYENCE is delighted to announce an opening in its UK-based Sales Administrator team for graduates eager to embark on an exciting career in the technology sector. Job specification Administration

• Making sure customer orders received are entered correctly into the CRM system
• Communicating with customers and all colleagues by telephone, email ensuring queries
• Ensuring that agreed promised delivery dates to customers are maintained
• Managing the end-to-end order process including providing details regarding dispatch and delivery
• Process quotation to the customer
Logistics
• Manage daily distribution through the CRM systems
• Stock Control and transfer
• Daily communication to our warehouse, and follow by KEYENCE Global logistic guidelines which include self-auditors
• Visit warehouse and Identify area for continuous improvement
• Support at all stages of the flow of goods from the Japanese parent company to end customers
Package
• Starting salary £28,000 + £2,700 area allowance (total £30,700)
• Quarterly bonus (guaranteed £4k in year one)
• Advanced company pension
• Life cover
• Private healthcare (including subsidised gym membership)
  
  Experience working in a professional environment is an advantage, but not a requirement
• Open, clear and confident communicator, both written and oral
• Logical and precise thinker with a good head for numbers
• Target-orientated mentality with the ability to self-evaluate and innovate
• Good team worker and collaborator
• Able to work both independently to defined objectives
• Ability to work effectively under pressure to tight deadlines
• Capable of multi-tasking whilst maintaining high attention to detail
• Bachelor's degree in any discipline
• Must hold a full driving licence