Customer Services Reception Officer

We're looking for a friendly, professional and organised Receptionist to join the Estates and Facilities Management team at Peterborough City Council.

As the first point of contact for visitors, colleagues, contractors and councillors, you'll play an important part in creating a welcoming and positive experience. You'll respond to enquiries, direct visitors to the right person or service, and provide general administrative support to help the wider team run smoothly.

The role is 9am to 5pm and will involve working across three different locations within Peterborough city centre, so you'll need to be comfortable moving between sites as required.

You'll be someone who enjoys helping people, communicates confidently and takes pride in delivering excellent customer service. You'll also understand the importance of confidentiality and professionalism in a busy working environment.

Previous reception or administrative experience would be helpful, but just as important is a positive attitude, willingness to learn and a commitment to providing a great service.