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Customer Services Officer

Morgan Sindall Property Services, Liverpool

Customer Services Officer

Salary not available. View on company website.

Morgan Sindall Property Services, Liverpool

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 18 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 577f32ac21ec4c7db7f792e4cc48feba

Location ref: Liverpool

Full Job Description

Our team of Customer Services Officers are the first people our customers speak to, resolving a wide range of housing-related queries over the phone and across our digital platforms. You will work within the team to ensure a consistent, high quality, customer-focused 'right first-time' service is delivered by responding to all contacts and enquiries ensuring our customers are treated fairly, listened to and their views acted upon.

You will have a general level of education including GCSE Maths and English (grace A

  • -C/9-4) or equivalent and have experience interacting with customers and providing a high-quality service, via various communication methods including telephone, face-to-face and in writing with a desire to resolve issues at the first point of contact. You will be able to manage and prioritise your workload, problem-solve, accurately maintain records and work effectively as part of a team.

Direct job link

https://www.jobs24.co.uk/job/customer-services-officer-127422863
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