Customer Services Assistant

CUSTOMER SERVICES ASSISTANT

CAPTION: Job details

• Posting date: 15 June 2026


• Hours: Part time


• Closing date: 29 June 2026


• Location: Liverpool, Merseyside


• Remote working: On-site only


• Company: The University of Liverpool


• Job type: Permanent


• Job reference: 111533

Summary

THE UNIVERSITY OF LIVERPOOL

DIRECTORATE OF PEOPLE AND SERVICES
FACILITIES, RESIDENTIAL & COMMERCIAL SERVICES

RESIDENTIAL SERVICES

CUSTOMER SERVICES ASSISTANT
- GRADE 3

£24,547 - £25,804 pa (pro rata)

Residential Services are seeking to recruit an individual to provide a comprehensive customer service. Duties will include working at reception handling a wide variety of enquiries, distribution of mail and parcels, carrying out health and safety checks, reporting repairs and generally responding to operational issues as required.

You should have a personable manner and excellent communication skills. You should have 3 GCSEs at Grade C or above (or equivalent) including English Language and a working knowledge of Microsoft Office and Outlook. Relevant experience in a customer service/hospitality environment is essential. A uniform will be provided.

The post is part time Thursday to Monday hours 4 per day weekdays 3.30pm-7.30pm, weekends Saturday 1pm-6pm and Sunday 9am to 5.30pm. Flexibility with hours are required.

Commitment to Diversity

The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.

Job Ref: 111533

Closing Date: 29 June 2026

For full details and to apply online, please visit:

#s1-Gen

You should have a personable manner and excellent communication skills. You should have 3 GCSEs at Grade C or above (or equivalent) including English Language and a working knowledge of Microsoft Office and Outlook. Relevant experience in a customer service/hospitality environment is essential. A uniform will be provided.

GRADE 3

£24,547 - £25,804 pa (pro rata), The post is part time Thursday to Monday hours 4 per day weekdays 3.30pm-7.30pm, weekends Saturday 1pm-6pm and Sunday 9am to 5.30pm. Flexibility with hours are required.
Commitment to Diversity
The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.