Customer Services Assistant

You'll share your love of the Lake District with thousands of visitors and use your local knowledge to make their visit even more memorable. You'll support to the existing team in all operations of running the centre, opening and closing, welcoming up to 1,000 visitors a day, stock replenishment and ensuring all H&S processes are followed. Your main duties and responsibilities will be:

• Help visitors get the most out of their visit to the Lake District National Park area by providing a high friendly and informative customer service
• Working in the visitor centre shop and ensuring our retail displays are kept orderly and eye catching for our customers
• Cash handling
• Work positively with volunteers and welcome them into the team
  
  Ideally you will have experience of working in a fast-paced environment. Previous retail and/or hospitality experience is preferable but not essential, as is good local knowledge of Bowness and the surrounding area.
  
  The Lake District National Park Authority looks after this unique corner of England and UNESCO World Heritage Site. We encourage people to enjoy and understand its beauty and helping those who live and work here. Our staff include rangers and field workers, advisers at our visitor centres, planners and ecologists.
What's it like to work here?

The position is part time (22.2 hours/3 days per week) running until 31st October 2025 on a fixed term contract. The opening hours are 09:30-17:30 and some weekend work is expected., Working with us, you'll enjoy
• Generous Pension Scheme
• Paid time off so you can volunteer
• Subsidised healthcare scheme
• Commitment to wellbeing