Customer Services Apprentice
DARTFORD BOROUGH COUNCIL, Temple Hill, Dartford
Customer Services Apprentice
£15,392 to £24,454.04 a year
DARTFORD BOROUGH COUNCIL, Temple Hill, Dartford
- Full time
- Permanent
- Apprenticeship programme
Posted 1 week ago, 18 Aug | Get your application in now before you're too late!
Closing date: 01-09-2026 (In 7 days)
Job ref: None
Location ref: Temple Hill, Dartford
Full Job Description
Introduction
An exciting opportunity has arisen within Dartford Borough Council for 2 Customer Service Apprentices. You will be the Councils first point of contact for face to face, telephone, email and webchat enquiries for many of our key services and be given an excellent opportunity to develop existing customer service skills.
About the Employer
- Dartford Borough Council is committed to making Dartford a great place to live, work and visit. The Council delivers a wide range of essential local services, including housing, planning, environmental services, parks and leisure, waste collection, and community support. As a forward-thinking and inclusive employer, Dartford Borough Council offers excellent training and development opportunities, helping employees build rewarding careers while making a positive difference to the local community.
What You'll Do
- Deal with enquiries over the phone, webchat and email
- Cheque Processing
- Scanning and indexing documents
Training Outcome
- Progression into a full-time role
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
Course Information
Course: Customer service specialist (level 3)
Level: 3
Route: Sales, marketing and procurement
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday- Friday Shifts to be confirmed
Expected Duration: 1 Year 3 Months
Number of Positions Available: 2
Training Provider: QUEST TRAINING SOUTH EAST LTD