Customer Services Administrator
Foresters Financial, Bromley Park, Bromley
Customer Services Administrator
Salary not available. View on company website.
Foresters Financial, Bromley Park, Bromley
- Full time
- Temporary
- Onsite working
Posted today, 6 Aug | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 674a4250c0a046e5a17d01b036ab87d9
Location ref: Bromley Park, Bromley
Full Job Description
At Foresters Financial UK, we're proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You'll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you'll be doing:
- Handling a high volume of inbound calls and enquiries with professionalism and care
- Responding to customer correspondence via email and letter
- Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries
- Working closely with your team to meet service standards and deliver a seamless customer experience.
A confident communicator with a strong telephone manner - Excellent written and verbal communication skills
- Good computer literacy and attention to detail
- A team player with strong organisational skills and the ability to prioritise effectively
- Someone who enjoys investigating and resolving issues
- If you have financial services experience this is of benefit but it is not essential.
£23,842 annual salary - Annual holiday allowance of 25 days holiday plus bank holidays
- Contributory pension scheme. Company matches up to 5%
- Life cover
- Hybrid working after training (1 days/week from home)
- Supportive team culture and opportunities to grow
- 1 days paid charitable workday
- Wellbeing support Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8:30-16:15 or 9:15-17:00. Ready to make a difference? Apply now and be part of a team that values service, integrity, and community. Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.