Customer Service Supervisor

Compass Group PLC, Dawley Bank, Telford and Wrekin

Customer Service Supervisor

Salary not available. View on company website.

Compass Group PLC, Dawley Bank, Telford and Wrekin

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 10 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: c603fe1a0fb04c8b8102c8e72bde32d7

Full Job Description

We're currently recruiting a dedicated Customer Service Supervisor to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 37.5 hours per week. As a Customer Service Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 3 weeks per year Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include:

  • Ensuring all deliveries are checked and stored promptly and correctly
  • Supervising a small team, creating a positive environment where you team feel welcomed and supported
  • Being a responsible key holder
  • Using the till, taking order and receiving payments
  • Assisting with weekly bookwork and any other duties that are necessary
  • Producing weekly rotas following the managers guidelines
  • Placing orders for stock to maintain the correct stock levels
  • Delegating where necessary and ensuring the team are pro-active at all times
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

    Previous experience supervising frontline teams within a similar environment
  • Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
  • Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
  • Customer service focused
  • Team player and can-do attitude
  • Takes pride in personal appearance and hygiene
  • Self-motivated and able to use own initiative
  • Ability to work under pressure whilst maintaining a positive attitude

    Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

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