Customer Service Representative

You'll be at the heart of the customer experience, supporting clients and internal teams to ensure everything runs smoothly. Responsibilities include:

• Handling customer enquiries via phone and email
• Processing quotes, purchase orders, and sales orders
• Setting up new customer accounts and maintaining accurate records
• Managing bookings and coordinating across multiple sites
• Producing reports and updating internal systems
• Supporting onboarding processes and maintaining customer databases
• Working closely with operations, sales, and finance teams
What I'm Looking For

This is a great role for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering excellent customer service.,
• Previous experience in a customer service or administrative role
• Strong communication skills and a professional, friendly approach
• Good IT skills (Outlook, Word, Excel)
• Highly organised with great attention to detail
• Able to manage multiple tasks and prioritise effectively