Customer Service Manager
B&M Retail, Lexden, Colchester
Customer Service Manager
£27873
B&M Retail, Lexden, Colchester
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 13 Nov | Get your application in today.
Closing date: Closing date not specified
Job ref: 97efcecc9ddb4abeb6f13440c7cdad52
Location ref: Lexden, Colchester
Full Job Description
- Experience managing cash processes with accuracy
- Proven ability to lead teams in fast-paced environments
- Passion for delivering great customer experiences
- Confidence to handle challenges and make quick decisions
- Results-driven with a focus on high service standards
Why B&M? There's never been a better time to join. With strong leadership, big ambitions, and over 780 stores (and growing), we offer real opportunities to build your career and progress quickly. You'll be part of a business that values hard work, teamwork, and getting things done. We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/ If you love working with people and want to make a real difference on the shop floor, apply now and bring your energy to B&M! B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues. - Leading the front end, making sure every customer gets great service
- Keeping queues moving and the experience fast, friendly, and efficient
- Handling customer queries, issues, and feedback with confidence and care
- Driving service standards, KPIs, and customer satisfaction scores
- Creating a welcoming, positive store atmosphere customers enjoy
It's a permanent, full-time role, and as part of the store management team, will require flexibility required across days, evenings, and weekends. What you'll be doing
Direct job link
https://www.jobs24.co.uk/job/customer-service-manager-127744090