Customer Service Manager

B&M Retail, Caerfyrddin, Sir Gaerfyrddin - Carmarthenshire

Customer Service Manager

Salary not available. View on company website.

B&M Retail, Caerfyrddin, Sir Gaerfyrddin - Carmarthenshire

  • Full time
  • Permanent
  • Onsite working

Posted 3 days ago, 6 Jun | Get your application in today.

Closing date: Closing date not specified

Job ref: abd719b5a0c144bd95a3317ed316b6f6

Location ref: Caerfyrddin, Sir Gaerfyrddin - Carmarthenshire

Full Job Description

Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK's fastest-growing retailers, and take your career to the next level. We're recruiting for a Customer Service Manager to lead the checkout and cash office areas in our new store in Carmarthenshire. You'll ensure excellent service standards, support team development, and help drive a fun, fast-paced working environment. This is a permanent, full-time role requiring the flexibility to work a range of shifts across days, evenings, and weekends. What you'll be doing:

  • Lead and motivate the front-end team to deliver polite, prompt, and friendly service
  • Be a visible, approachable leader for customers and colleagues
  • Coach team members to build their skills and service confidence
  • Oversee stock and cash control procedures, ensuring security and compliance
  • Support a great store culture and contribute to a positive workplace

    Experience managing teams in retail or hospitality
  • Strong numeracy and problem-solving skills
  • A flexible, hands-on attitude with great people skills
  • Passion for retail and delivering exceptional customer service

    We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leadership brings a clear vision, renewed energy, and a people-first approach, making this the perfect time to join us and help shape the future of B&M!
  • We're one of the UK's fastest-growing retailers, with over 780 stores and more on the way, so our growth means big opportunities. We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - Ready to grow with us? Apply now and be part of the B&M journey. B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.

Direct job link

https://www.jobs24.co.uk/job/customer-service-manager-126944278
Relevant jobs