Customer Service Manager
B&M Retail, Hessle, East Riding of Yorkshire
Customer Service Manager
Salary not available. View on company website.
B&M Retail, Hessle, East Riding of Yorkshire
- Full time
- Permanent
- Remote working
Posted 1 week ago, 6 Jun | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: 760abf3fd7174e9eb49d3574ce33c496
Location ref: Hessle, East Riding of Yorkshire
Full Job Description
Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK's fastest-growing retailers, and take your career to the next level., Lead and motivate the front-end team to deliver polite, prompt, and friendly service
Be a visible, approachable leader for customers and colleagues
Coach team members to build their skills and service confidence
Oversee stock and cash control procedures, ensuring security and compliance
Support a great store culture and contribute to a positive workplace
Experience managing teams in retail or hospitality
Strong numeracy and problem-solving skills
A flexible, hands-on attitude with great people skills
Passion for retail and delivering exceptional customer service
Why join B&M?, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people-first approach - making this the perfect time to join us and help shape the future of B&M!
We're one of the UK's fastest-growing retailers, with over 780 stores and more on the way, so our growth means big opportunities. We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits
This is a permanent, full-time role requiring the flexibility to work a range of shifts across days, evenings, and weekends.
What you'll be doing