Customer Service Executive

Full time40 hours per weekMonday-Friday£14.23 per hourGym AccessOpportunities for career developmentPlus our Sodexo employee benefits packageCustomer Service ExecutiveCambridge, CB2 0AAOperational excellence begins with you.At Sodexo, we're passionate about our people.We know that our teams are the key to delivering exceptional service and creating quality experiences for our clients, customers, and employees. Build a name with big-name businesses.You'll enhance comfort and convenience, and we'll enhance your career as a Customer Service Executive.Be the welcomingface of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations.A role where you'll love what you do. Operational excellence begins with you.What you'll do:Deliver high-quality food service when required, ensuring excellent standards and a great customer experienceSupport and deliver engaging site tours, including hosting visits for pupils from local schools, helping to showcase the workplace
and build community connectionsBe a friendly and professional point of contact for employees, clients and visitorsMaintain clean, organised and inviting spaces across meeting rooms, communal areas and reception spacesRespond promptly to service requests and incoming communicationsSupport safe working practices by monitoring and reporting Health & Safety mattersCollaborate with internal teams to deliver a seamless workplace experienceWhat you'll bring:Previous experience in a similar role is a plus, but excellent interpersonal and communication skills are the keyA positive, energetic and proactive attitude witha passion for customer serviceProficient in office software (e.g., Microsoft Office, excel, PowerPoint, outlook)Strong organisational abilities and attention to detailWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday
actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the
global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about
what we do to promote an inclusive culture.Ready to be part of something greater?Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications