Customer Service Coordinator

My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include:

• Processing customer drugs orders. Inputting data and updating information with high attention to detail. Accurate review of data entry orders. Allocating and scheduling work to the correct location. Regular communication with internal departments and customers via phone and emails. Building internal and external relationships. Booking of couriers for product shipping. Filing and archiving of information. Stock management.
This is a 12 months contract role based in Oxford paying an hourly PAYE rate of £13.40. There is a potential that this role could get extended or go permanent however this is dependent on the individual and business performance.

Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you., To apply for the role of Customer Service Coordinator you will have:
• Worked in a similar Customer Service role dealing directly with customers on the phone, data entry and administration. Intermediate level with Microsoft Office programs such as Word, Outlook and Excel. Excellent attention to detail.