Customer service assistants

A fantastic opportunity has arisen at Ancholme Leisure Centre, and we're looking for a customer service assistant to join our team.
Customer service assistants provide the front of house function for all NL Active facilities and services. The customer service assistants are the first point of contact for customers, whether in person, on the phone, or digitally.
Customer service assistants provide information advice and guidance, deal with bookings and memberships, and support customers in a number of ways including signposting them to activities and information that will interest and benefit them.
In some NL Active facilities the role also includes assisting the Community Hub by providing a library function such as the signing out and returning of books, and supporting people with our digital provision including public access computers, print services, and the LiveWell community directory

Someone with experience working in a customer focussed role
Someone with excellent IT skills
Someone who is motivated, punctual, and a good communicator

Candidates must be able to evidence their right to work in the UK. Please note the council does not hold a sponsor licence to sponsor people to work in the UK.
The Council
We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values - equality of opportunity, excellence, integrity and self-responsibility - in all that we do.

Someone who can work a shift pattern that involves working evenings, weekends, and bank holidays
What can we offer you in return?
Competitive salary Up to 29 days of annual leave and bank holiday entitlement (pro rata)
Local Government pension scheme
Staff discounts and salary sacrifice schemes
Learning and development opportunities