Customer Service Assistant / Supervisor
Postaladdress Uk, Littledown, Bournemouth
Customer Service Assistant / Supervisor
Salary not available. View on company website.
Postaladdress Uk, Littledown, Bournemouth
- Full time
- Permanent
- Onsite working
Posted today, 24 Apr | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 68c2eb486d51400d9ff303797a94e281
Location ref: Littledown, Bournemouth
Full Job Description
As a Customer Service Assistant / Supervisor, you'll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you'll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
Key responsibilities include:
Welcoming and engaging customers, ensuring a great experience every visit
Promoting offers, events, and new games
Handling cash and providing change accurately
Serving refreshments and keeping the venue clean and welcoming
Supporting with opening/closing procedures and supervising the team when needed
Upholding our Challenge 25 policy and ensuring compliance with gambling legislation
Shift pattern: Must be fully flexible to work a range of shifts including mornings, afternoons, evenings, weekends and nights when needed.
Enhanced Rate: £13.45 per hour (when carrying out Supervisory duties)Additional: £1.50 per hour for any hours worked between 11pm and 6am