Customer Service Assistant - Part Time (23 hours per week) - Copthorne, Crawley
Haskins Garden Centres, Copthorne, West Sussex
Customer Service Assistant - Part Time (23 hours per week) - Copthorne, Crawley
Salary not available. View on company website.
Haskins Garden Centres, Copthorne, West Sussex
- Part time
- Permanent
- Onsite working
Posted 1 week ago, 8 Sep | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: 75067b328c794a05bbace1b52dd1d96e
Location ref: Copthorne, West Sussex
Full Job Description
As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.,
- Processing sales at the till point
- Customer Enquiries
- Cash Handling
- Wrapping and Packing
- General housekeeping duties
- Trolly portering
We constantly strive to improve the service and experience we offer our customers, that's why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team. This roll will include collecting trolleys where necessary., The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.
In return we provide: - Generous Company Discount scheme.
- Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day
- Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees
- Free on-site parking
- Up to 38 days of Holiday (pro-rata)
- Uniform provided