Customer Service Assistant

As a Customer Service Assistant, you'll play a key role in keeping our store running smoothly while delivering a great shopping experience:

- Deliver friendly, helpful, and efficient service to every customer

- Keep shelves fully stocked, well-presented, and shop floor ready

- Handle deliveries, replenishment, and stock rotation

- Maintain high standards of cleanliness and food safety

- Support promotions and merchandising activity

- Work as part of a team to achieve store targets

You'll be visible on the shop floor, ready to help customers and step in wherever needed to keep the store running at pace.

Why Join Us?

Progression & Development:

- Clear pathway to Team Leader and Store Manager roles

- Ongoing training and development to support your career growth

At the Heart of England Co-operative Society, we've been serving our communities since 1832. As an independent Co-operative, we put people at the heart of everything we do - from our customers and members to our colleagues. With continued growth across our food stores, now is a great time to join us and develop your career.

Competitive hourly rate of £12.79

- Generous holiday entitlement

- Staff discount across our stores

- Pension scheme

- Employee assistance programme

- Opportunities to get involved in community initiatives

Build Your Future with Us