Customer Service Assistant

Customer Service Assistant

Salary: £27,881 - £30,440 per annum, plus excellent benefits

Location: Lee Valley Caravan Park, Dobbs Weir (EN11 0AS)

Type of position: Permanent, full time

Full time customer service role at our our busy Hertfordshire campsite.

Permanent, full time position (35 hours per week)

Work pattern: Monday to Sunday shift rota

Do you like fresh air, meeting people? We are recruiting additional team members at our Dobbs Weir site.

We are looking for positive, creative energetic people who are essential to the day to day running of our sites and will assist us to meet our commercial expectations of providing diverse spaces for recreation, sport, nature conservation, and public enjoyment . Working within our campsites you will be required to meet and greet customers as they arrive, answer telephone enquiries in a warm and friendly manner and address basic administration duties associated with managing our guests on site. Using our booking system you will be required to complete daily tasks associated with the bookings for our touring, glamping and luxury accommodation as well as our holiday homes.

Lee Valley Regional Park Authority's ethos is to help you grow, learn and develop to ensure our shared values are always met, we provide excellent training and support.

• Successful applicants will be required to obtain a Disclosure Certificate form the Disclosure Barring Service, for which assistance will be given.

If feel that you have the right blend of skills for this role, please download and complete an application form and return it to: jobs@leevalleypark.org.uk

Closing date: 17 July 2026

Job description >

#s1-Gen

Do you like fresh air, meeting people? We are recruiting additional team members at our Dobbs Weir site.
We are looking for positive, creative energetic people who are essential to the day to day running of our sites and will assist us to meet our commercial expectations of providing diverse spaces for recreation, sport, nature conservation, and public enjoyment. Working within our campsites you will be required to meet and greet customers as they arrive, answer telephone enquiries in a warm and friendly manner and address basic administration duties associated with managing our guests on site. Using our booking system you will be required to complete daily tasks associated with the bookings for our touring, glamping and luxury accommodation as well as our holiday homes.
Lee Valley Regional Park Authority's ethos is to help you grow, learn and develop to ensure our shared values are always met, we provide excellent training and support.
Successful applicants will be required to obtain a Disclosure Certificate form the Disclosure Barring Service, for which assistance will be given.