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Customer Service Assistant

The Salvation Army, Wellingborough

Customer Service Assistant

Salary not available. View on company website.

The Salvation Army, Wellingborough

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 8 Jun | Get your application in now before you're too late!

Closing date: Closing date not specified

Job ref: 12608a2082704d9ab0670e0f958d41e5

Location ref: Wellingborough

Full Job Description

  • Have a good attention to detail
  • Are self-motivated
  • Possess a positive attitude in delivering exceptional customer service
  • Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
  • Are adaptable; able to think on your feet
  • Have the ability to forward plan, with good time management
  • Have a friendly personality and 'can do' approach
  • Be able to work as part of a team

    Do you want to work for the UK's leading textile, recycling and clothing collection company, that passionately cares about its colleagues, stakeholders and the planet, whilst offering some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays, then read on!
    • Studio Music is part of the SP&S division of SATCoL. It provides sheet music to educational establishments, brass bands, music teachers and musicians. As part of the Studio Music team, the role holder will ensure that customers' orders are taken, processed and dispatch in line with company expectations. We are looking for someone with excellent customer service skills. This role involves a variety of duties, including answering the telephones, responding to emails, taking and processing orders, printing and collating sheet music along with the opportunity to attend trade shows on an adhoc basis., The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction., Wellbeing Commitment Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue. SATCoL offer many more fantastic benefits, please see attachment for details. Why join Salvation Army Trading Company Ltd (SATCoL)?
  • Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army's vital work with vulnerable people in the UK by raising money.
  • Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks.
  • We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army.
  • We have a strong and positive culture, led by our values 'Compassion, Accountability, Respect and Equality' and our core purpose of 'enabling mission and providing resource to help the work of The Salvation Army'. We truly CARE.
  • We believe in empowering people; therefore, our roles offer lots of independence. Whether you are part of our front-line collections team or our central support function, we encourage autonomy and embrace new ideas.
  • Whatever our colleagues' workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible.
  • We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful.
  • We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same.

    Annual Leave Starting at 26 days plus bank holidays, with the ability to buy an extra week.
    • Virtual GP Service Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week. Excellent Pension Scheme SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary. Company Sick Pay This is paid from the end of your probation period and increases during your employment with us. Discounts All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.

Direct job link

https://www.jobs24.co.uk/job/customer-service-assistant-126951985

About this company

The Salvation Army

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