Customer Service Assistant
Balfour Hospitality, Marden Thorn, Kent
Customer Service Assistant
Salary not available. View on company website.
Balfour Hospitality, Marden Thorn, Kent
- Full time
- Temporary
- Onsite working
Posted 4 days ago, 6 Jun | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 839a0eca459147c3a727203d25fcaa23
Location ref: Marden Thorn, Kent
Full Job Description
We're looking for a friendly, reliable Customer Service Assistant to join our team for the busy season. You'll be the first point of contact for guests and customers, helping to deliver the warm, professional experience Balfour Winery is known for. This role is ideal for someone who enjoys working with people, communicates clearly, and thrives in a fast-paced environment., Greeting visitors and providing excellent customer service at all times
Handling customer enquiries by phone, email, and in person
Supporting the retail and hospitality teams with day-to-day tasks
Assisting with bookings, tours, and general guest information
Maintaining a tidy, welcoming shop area
Processing sales and payments accurately
Providing general administrative support where required
A positive, approachable attitude
Strong communication and people skills
Good organisational ability and attention to detail
Comfortable using basic computer systems
Ability to stay calm and professional during busy periods
Previous customer service experience is helpful but not essential