Customer Service Assistant
East of England Co-op, Lower Hacheston, Suffolk
Customer Service Assistant
Salary not available. View on company website.
East of England Co-op, Lower Hacheston, Suffolk
- Part time
- Permanent
- Onsite working
Posted 2 weeks ago, 11 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: ca9c2d527c234be8a1e2395c28167f69
Full Job Description
Come and join our team!As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.Want to know more? Take a look at our job description for the roleNormal working pattern for this role: Working, Day Shift start/end time
Friday 5:30pm - 10:30pmOur working patterns are non-contractual, Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.The person we are looking for
- Friendly and approachable
- A reliable team player
- Effective communication skills
- A positive attitude
- Engaged and self-motivated
- Willing to learn and adapt
- Have a basic level of numeracy, literacy, and IT Skills
Competitive rates of pay - 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Wagestream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
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