Customer Service Apprenticeship - STANLEY SPECSAVERS
SPECSAVERS OPTICAL SUPERSTORES LIMITED, Stanley, County Durham
Customer Service Apprenticeship - STANLEY SPECSAVERS
£17,101.92 a year
SPECSAVERS OPTICAL SUPERSTORES LIMITED, Stanley, County Durham
- Full time
- Permanent
- Apprenticeship programme
Posted 1 week ago, 15 Jul | Get your application in now before you're too late!
Closing date: 28-07-2026 (In 4 days)
Job ref: None
Location ref: Stanley, County Durham
Full Job Description
Introduction
Become an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. Giving customers top-notch advice.
About the Employer
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.What You'll Do
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers their hearing aids / glasses are ready or delayed as appropriate
Training Outcome
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Skills Required
- Communication skills
- Organisation skills
- Administrative skills
- Team working
Qualifications
- Desired - GCSE - Maths - 9-3 (A*-D)
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Days and shifts to be confirmed. Full time to include weekend working.
Expected Duration: 1 Year
Training Provider: SPECSAVERS OPTICAL SUPERSTORES LIMITED